biosphere 发表于 2025-3-23 12:23:33

I. N. Bronshtein,K. A. Semendyayevys had to inform themselves about the products and services on offer, had to get to the point of sale, transport the goods, prepare them at home and to dispose of the wrapping and packaging. Customers have thus never been completely inactive. However, the role of the cus- tomer has been changing sub

Crater 发表于 2025-3-23 14:18:19

Empirical Formulas and Interpolationeation of services. Not only has it enabled this participation on a larger scale, it has also stimulated the development of a new type of service — one that integrates customers in the service creation process in ways never seen before. Customer service is now provided not by service providers alone

HAUNT 发表于 2025-3-23 20:53:20

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ABASH 发表于 2025-3-24 01:22:15

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EXCEL 发表于 2025-3-24 05:11:27

https://doi.org/10.1057/9781137293251fashion; Institution; interaction; management; service; transformation; Web 2; 0

擦掉 发表于 2025-3-24 10:27:12

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angiography 发表于 2025-3-24 11:44:51

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锡箔纸 发表于 2025-3-24 18:50:15

Customers in Service Relationships: About This Book was the supreme goal of the guildsman producer, but with the emergence of mass production for mass markets in the late nine- teenth century, the relationship between rich and poor consumers was turned on its head. Suddenly, there was much more money and prestige to be gained in selling middling goo

强制性 发表于 2025-3-24 20:11:22

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愤怒历史 发表于 2025-3-25 03:11:21

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查看完整版本: Titlebook: Customers at Work; New Perspectives on Wolfgang Dunkel (researcher),Frank Kleemann (Visit Book 2013 Palgrave Macmillan, a division of Macm