自治
发表于 2025-3-21 19:56:05
书目名称Complaint Management and Channel Choice影响因子(影响力)<br> http://impactfactor.cn/2024/if/?ISSN=BK0231280<br><br> <br><br>书目名称Complaint Management and Channel Choice影响因子(影响力)学科排名<br> http://impactfactor.cn/2024/ifr/?ISSN=BK0231280<br><br> <br><br>书目名称Complaint Management and Channel Choice网络公开度<br> http://impactfactor.cn/2024/at/?ISSN=BK0231280<br><br> <br><br>书目名称Complaint Management and Channel Choice网络公开度学科排名<br> http://impactfactor.cn/2024/atr/?ISSN=BK0231280<br><br> <br><br>书目名称Complaint Management and Channel Choice被引频次<br> http://impactfactor.cn/2024/tc/?ISSN=BK0231280<br><br> <br><br>书目名称Complaint Management and Channel Choice被引频次学科排名<br> http://impactfactor.cn/2024/tcr/?ISSN=BK0231280<br><br> <br><br>书目名称Complaint Management and Channel Choice年度引用<br> http://impactfactor.cn/2024/ii/?ISSN=BK0231280<br><br> <br><br>书目名称Complaint Management and Channel Choice年度引用学科排名<br> http://impactfactor.cn/2024/iir/?ISSN=BK0231280<br><br> <br><br>书目名称Complaint Management and Channel Choice读者反馈<br> http://impactfactor.cn/2024/5y/?ISSN=BK0231280<br><br> <br><br>书目名称Complaint Management and Channel Choice读者反馈学科排名<br> http://impactfactor.cn/2024/5yr/?ISSN=BK0231280<br><br> <br><br>
态度暖昧
发表于 2025-3-21 22:42:49
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我还要背着他
发表于 2025-3-22 01:52:38
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粗鄙的人
发表于 2025-3-22 08:21:59
Book 2015ocial networks as new complaint channel is analysed. The managerial recommendations to improve customer satisfaction are based on a survey and reveal critical determinants of customer channel choice and their expectation and perception of each complaint channel.
Harbor
发表于 2025-3-22 09:35:57
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GROUP
发表于 2025-3-22 13:26:58
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GROUP
发表于 2025-3-22 20:35:28
Conclusions for Organisational Complaint Management and Future Research,cial interaction is identified as a mediator for customers’ perception of complaint channel adequacy. To conclude this chapter, managerial implications are suggested. Besides, the contributions to existing literature as well as the limitations of the studies are revealed.
prediabetes
发表于 2025-3-22 22:59:23
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cipher
发表于 2025-3-23 02:43:37
2191-5482 rove customer satisfaction are based on a survey and reveal critical determinants of customer channel choice and their expectation and perception of each complaint channel.978-3-319-18178-3978-3-319-18179-0Series ISSN 2191-5482 Series E-ISSN 2191-5490
STALE
发表于 2025-3-23 07:30:56
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