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https://doi.org/10.1057/9780230375321business; organization; psychology

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ction. Critical time care factors for industries as diverse as banks, airlines, hotels, supermarkets, are defined together with many tips on how to steal a march on competitors by this revolutionary and practical approach to customer care.978-1-349-39043-4978-0-230-37532-1

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Intraoperative Pathological Examination of Breast Lesions,t cancer cases. Intraoperative pathological examination may be performed for the rapid diagnosis of breast malignancy, the assessment of the surgical margins of breast-conserving excision specimens, and the pathological analysis of sentinel lymph nodes. The most commonly used methods for intraoperat

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查看完整版本: Titlebook: The Psychology of Customer Care; A Revolutionary Appr James J. Lynch Book 1992 James J. Lynch 1992 business.organization.psychology