Indecisive 发表于 2025-3-26 22:44:33
Establishing a Continual Service Improvement Model: A Case Studyprovement of services and service management processes. Unfortunately, many IT companies consider ITIL-based practices (including CSI) too abstract for their purposes. The research problem in this study is: which methods and practices are related to Continual Service Improvement in IT service manage强行引入 发表于 2025-3-27 01:09:29
Application of the ISO/IEC 15504 Standard Based Model – innoSPICESPICE is an evaluation procedure related to this kind of transfer that supports process improvement of knowledge-intense institutions to generate more innovation while helping investors and research institutions optimize public funds to achieve economic added value. As a standard-based model, . has渐变 发表于 2025-3-27 09:01:01
Software Process Improvement Health Checklist evaluate their SPI efforts and tackle potential SPI problems in a timely manner. This can be done by evaluating the conditions necessary for succeeding with the SPI implementations and sustaining their results. In this paper, we suggest an ... to be used for diagnosing the health of the SPI effortsBereavement 发表于 2025-3-27 13:00:31
Software Sustainability from a Process-Centric Perspectivebility from different perspectives. In this paper this problem is addressed from a software process perspective. Sustainability of software process is approached in a systematic way by defining a core set of processes that represent the activities to be performed in order to introduce and integrateChampion 发表于 2025-3-27 14:13:23
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http://reply.papertrans.cn/89/8851/885013/885013_37.pngMIRE 发表于 2025-3-28 04:47:38
http://reply.papertrans.cn/89/8851/885013/885013_38.pngSTERN 发表于 2025-3-28 07:57:39
Towards a Maturity Model for IT Service Management Applied to Small and Medium Enterprisesds of IT management service providers which conform to the reality of small and medium-sized companies can be observed. This paper presents a proposal for a maturity model for IT service management, called MM-GSTI. The proposed model is compliant to ISO / IEC 20000 and models CMMI for services (CMMI有角 发表于 2025-3-28 12:42:26
Towards Configurable ISO/IEC 29110-Compliant Software Development Processes for Very Small EntitiesC profiles. However, ISO/IEC 29110 provides no guidance on how to switch between profiles incrementally, other than resorting to costly software development process experts unaffordable for VSEs. To address this shortcoming, this paper shows how to model the variability of currently available ISO/IE