僵局 发表于 2025-3-21 18:52:13
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978-3-031-20170-7The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature SwitzerlCalculus 发表于 2025-3-22 04:06:00
Mario A. PfannstielOffers insights into the new service arena of service design and human-centered service design.Highlights ways to systematically improve the provision of healthcare services.Presents case studies and联合 发表于 2025-3-22 05:55:43
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provision of healthcare services.Presents case studies and .This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve the provision of healthcare services to different target and age groups in ordeinstate 发表于 2025-3-22 16:32:20
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,The Change from Leadership to Leadershift—The Human-Centered Service Design Approach Requires New Led to set the framework conditions in normative management, to align the planning in strategic management, and to design and implement the requirements in operational management. This chapter describes which new skills are required within the different management levels to achieve the best possible results in service.广大 发表于 2025-3-23 00:10:36
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