Restenosis 发表于 2025-3-23 11:23:50

Human-Centric Service Co-innovation in Public Services from a Practice-Based Perspective: A Case of earized models of innovation instead of messy realities. Nevertheless, the chapter finds that managers and employees can have an interest in working with a practice-based approach to mobilize citizens for service co-innovation. The chapter discusses how human-centric service innovation is integrated

evince 发表于 2025-3-23 15:16:45

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扩大 发表于 2025-3-23 18:42:37

Institutional Logics in Service Ecosystems: An Analysis of Immigration and Social Inclusion public service offered to newly arrived refugees and immigrants granted asylum. As such, the chapter deals with complex service systems that provide services for users in vulnerable and marginalized positions. In this context, the solutions to problems and areas for improvements cannot be found in

世俗 发表于 2025-3-23 22:32:04

The Views of Professionals on Patients’ Value Co-creation Activities in Public Healthcaresionalism and power asymmetry. Lack of resources, heavy workload, bureaucracy, poor communication, and unsatisfactory managerial capabilities were regarded as the main factors restricting value co-creation.

伦理学 发表于 2025-3-24 03:59:29

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Arthr- 发表于 2025-3-24 08:21:41

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Regurgitation 发表于 2025-3-24 10:57:10

Innovation by Experimenting in Public Servicesespite the ‘failure’, the experiment offered valuable learnings that can be applied in the future. Clarifying the concept of experimenting and improving the collaboration between local activities and governmental policies are among the most important lessons learned.

NIL 发表于 2025-3-24 16:15:56

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镇痛剂 发表于 2025-3-24 19:58:05

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intangibility 发表于 2025-3-25 01:06:18

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查看完整版本: Titlebook: Human-Centered Digitalization and Services; Marja Toivonen,Eveliina Saari Book 2019 Springer Nature Singapore Pte Ltd. 2019 Human-centered