FETID
发表于 2025-3-21 18:50:00
书目名称Handbook of Service Science, Volume II影响因子(影响力)<br> http://figure.impactfactor.cn/if/?ISSN=BK0422145<br><br> <br><br>书目名称Handbook of Service Science, Volume II影响因子(影响力)学科排名<br> http://figure.impactfactor.cn/ifr/?ISSN=BK0422145<br><br> <br><br>书目名称Handbook of Service Science, Volume II网络公开度<br> http://figure.impactfactor.cn/at/?ISSN=BK0422145<br><br> <br><br>书目名称Handbook of Service Science, Volume II网络公开度学科排名<br> http://figure.impactfactor.cn/atr/?ISSN=BK0422145<br><br> <br><br>书目名称Handbook of Service Science, Volume II被引频次<br> http://figure.impactfactor.cn/tc/?ISSN=BK0422145<br><br> <br><br>书目名称Handbook of Service Science, Volume II被引频次学科排名<br> http://figure.impactfactor.cn/tcr/?ISSN=BK0422145<br><br> <br><br>书目名称Handbook of Service Science, Volume II年度引用<br> http://figure.impactfactor.cn/ii/?ISSN=BK0422145<br><br> <br><br>书目名称Handbook of Service Science, Volume II年度引用学科排名<br> http://figure.impactfactor.cn/iir/?ISSN=BK0422145<br><br> <br><br>书目名称Handbook of Service Science, Volume II读者反馈<br> http://figure.impactfactor.cn/5y/?ISSN=BK0422145<br><br> <br><br>书目名称Handbook of Service Science, Volume II读者反馈学科排名<br> http://figure.impactfactor.cn/5yr/?ISSN=BK0422145<br><br> <br><br>
不可侵犯
发表于 2025-3-21 20:31:20
Optimal Structure of Experiential Services: Review and ExtensionsWe then discuss the implications of our framework for quality management in services, especially as it relates to a potential gap between ex-ante expectation and ex-post satisfaction, and for monetizing customers’ utilities derived while anticipating or recalling the event.
全面
发表于 2025-3-22 04:24:21
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斗志
发表于 2025-3-22 06:38:30
High-Tech vs. High Touch Service Design in Healthcare: A Case for Considering the Emotional Biorhytho apply core service design principles to the application of technology in healthcare. We argue the case for future research that examines (1) the unique emotional load of healthcare and thus the need to better understand the emotional biorhythm of a patient journey for effective HIT support, (2) th
联想记忆
发表于 2025-3-22 10:37:37
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Hallmark
发表于 2025-3-22 15:59:52
Using Employees’ Collective Intelligence for Service Innovation: Theory and Instrumentsnts and derive design recommendations for such approaches. In the second part of the chapter, we then introduce and compare four types of collective intelligence instruments that are currently used by companies to involve employees. We close by suggesting avenues for further research in this domain.
multiply
发表于 2025-3-22 20:41:44
People and Social Interaction: Drivers of Service Innovationentify the emergence and impact of innovation. Future research opportunities include automated activity system analysis, the development and validation of metrics to measure service innovation, and the incorporation of an economic perspective.
WAG
发表于 2025-3-23 00:29:20
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失眠症
发表于 2025-3-23 04:30:37
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挑剔为人
发表于 2025-3-23 07:59:22
1865-4924new Service Scientists, it is anticipated that value and grand challenges will emerge from the integration of theories, methods, and techniques brought together in the first volume, but which are now rooted mo978-3-030-07502-6978-3-319-98512-1Series ISSN 1865-4924 Series E-ISSN 1865-4932