行业 发表于 2025-3-28 15:17:10

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subacute 发表于 2025-3-28 19:15:47

https://doi.org/10.1007/978-3-031-37097-7support services; customer engagement; digital transformation; customer services; information technology

Expand 发表于 2025-3-28 23:31:46

978-3-031-37099-1The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerl

JAUNT 发表于 2025-3-29 05:35:05

https://doi.org/10.1007/978-3-030-25586-2gular competitive differentiator for organisations in this digital era. This book aims to guide academicians about the scope of digitised and customer-centric service experiences across the customer journey. This book contains 12 chapters, across four themes, with 22 contributing authors from differ

insular 发表于 2025-3-29 09:01:47

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Condense 发表于 2025-3-29 12:23:30

A Concise Dictionary of Paleontologychannels that organisations use to make information available to consumers, which can be used for providing information to consumers, and the voice of customer (VoC) program, which is a repository of consumer information, can simultaneously serve as a source that can provide information to customer

思想上升 发表于 2025-3-29 19:22:39

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包庇 发表于 2025-3-29 21:57:47

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碎石头 发表于 2025-3-30 02:27:14

https://doi.org/10.1007/978-3-030-25586-2ch help predict customer wants by analysing their behaviour using customer preference data and help them provide recommendations online and offline. This process allows companies to offer better-personalised services to their customers and increase their profitability. Recommendations and RS are a c

典型 发表于 2025-3-30 06:03:07

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查看完整版本: Titlebook: Customer Centric Support Services in the Digital Age; The Next Frontier of Jagdish N. Sheth,Varsha Jain,Anupama Ambika Book 2024 The Editor