愚蠢地活
发表于 2025-3-21 16:32:19
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拍翅
发表于 2025-3-21 21:57:11
Starting a Start-Up, for good ideas and for convincing pitches. We also present a step-by-step framework that ensures that the focus on the end customer is maintained throughout all steps towards a business model. This framework illustrates how we will proceed in the remaining chapters of this book.
Accolade
发表于 2025-3-22 03:20:37
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违抗
发表于 2025-3-22 04:46:16
,Outside-In: Defining the CX-Centric Business DNA—The Why, How, and What of a Start-Up,e aspects outline how a company wants to achieve its purpose. Based on “why” and “how”, start-ups must plan concrete measurements before entering a market. Developing customer solutions and go-to-market strategies constitute the “what” in Simon Sinek’s concept of a golden circle.
Prognosis
发表于 2025-3-22 11:01:42
2731-4758 ds of design, psychology and digitization.Offers a structure.This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today‘s dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experie
极深
发表于 2025-3-22 13:01:57
e, we describe the multi-layered aspects of CX below. A comprehensive management of CX is key in a globalised, competitive environment, as it is becoming increasingly difficult for companies to position and differentiate themselves solely by means of functional characteristics.
极深
发表于 2025-3-22 17:27:34
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Resistance
发表于 2025-3-23 00:26:30
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legacy
发表于 2025-3-23 03:11:23
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Flustered
发表于 2025-3-23 07:50:21
Inside-Out: Testing, Implementation, and Communication of Experience Elements,ibute to the company’s goals. Testing may sound simple at first glance. However, generating valid results requires methodological know-how. In this chapter, we show which criteria should be considered in order to reach valid conclusions via testing.