无目标
发表于 2025-3-25 06:10:00
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Cholecystokinin
发表于 2025-3-25 07:49:51
Managing Client, Employee and Customer Relations: Constrained Strategic Choice in the Management of ources (HR). The organizational context is especially important for commercial call centres which provide outsourced services for clients with whom they form relationships which vary in nature, depth and duration..
设想
发表于 2025-3-25 12:52:29
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Picks-Disease
发表于 2025-3-25 18:24:56
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广大
发表于 2025-3-25 22:03:23
Steroids, Diuretics, and Anticonvulsantsloyee and management distinguishes interactive service work from industrial production where customers are external to the labour process and the dynamics of management control are more firmly located within the boundaries of the worker-management dyad (Lopez, 1996).
赏钱
发表于 2025-3-26 03:07:42
https://doi.org/10.1007/978-4-431-54490-6resentation and consultation structures are composed, their independence from managerial influence, the ‘representativeness’ of such bodies, and their accountability (Gollan, 2001). In addition, little has been documented about the impact and influence of such structures on managerial decision-making.
制定
发表于 2025-3-26 05:19:35
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Culpable
发表于 2025-3-26 12:03:38
A Female Ghetto? Women’s Careers in Telephone Call Centres Koch-Schulte, 1999; Breathnach, 2000; CWU, 2000). However, in spite of this, academic researchers have to date not examined the role and position of women in this growing ‘industry’. The objective of this chapter is to explore one dimension of this issue, namely the nature of the career prospects open to women within call centres.
giggle
发表于 2025-3-26 15:46:26
The Effect of Customer Service Encounters on Job Satisfaction and Emotional Exhaustionloyee and management distinguishes interactive service work from industrial production where customers are external to the labour process and the dynamics of management control are more firmly located within the boundaries of the worker-management dyad (Lopez, 1996).
jagged
发表于 2025-3-26 19:02:37
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