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https://doi.org/10.1007/978-3-031-23409-5Sales management; digital marketing; customer insight; marketing strategy; customer orientationpreeclampsia 发表于 2025-3-25 12:35:33
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Customer Relationship Management, customer interactions—the customer journey level and the customer relationship level. Customer relationships involve a big picture, long-term set of customer brand touchpoint interactions over multiple customer journeys. So, the CRM sub-capability centres on sustaining the interest of desirable customers over the long term.物质 发表于 2025-3-25 20:26:06
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