http://reply.papertrans.cn/2/162/16126/16126-11.png
Submitted on: 20 April 2000.
Revised on: 18 May 2000.
Accepted on: 12 June 2000.
___________________JOURNAL OF CONSUMER AFFAIRS---WILEY
Submitted on: 26 October 2004.
Revised on: 11 December 2004.
Accepted on: 28 December 2004.
___________________JOURNAL OF CONSUMER AFFAIRS---WILEY
Submitted on: 03 February 2011.
Revised on: 04 April 2011.
Accepted on: 04 May 2011.
___________________JOURNAL OF CONSUMER AFFAIRS---WILEY
Submitted on: 11 April 2012.
Revised on: 04 July 2012.
Accepted on: 30 August 2012.
___________________JOURNAL OF CONSUMER AFFAIRS---WILEY
Submitted on: 23 June 2014.
Revised on: 15 July 2014.
Accepted on: 20 August 2014.
___________________JOURNAL OF CONSUMER AFFAIRS---WILEY
Submitted on: 20 September 2005.
Revised on: 12 December 2005.
Accepted on: 21 January 2006.
___________________JOURNAL OF CONSUMER AFFAIRS---WILEY
Submitted on: 13 October 2004.
Revised on: 12 December 2004.
Accepted on: 25 January 2005.
___________________JOURNAL OF CONSUMER AFFAIRS---WILEY
http://reply.papertrans.cn/2/162/16126/16126-19.png
Submitted on: 15 September 2002.
Revised on: 18 November 2002.
Accepted on: 30 November 2002.
___________________JOURNAL OF CONSUMER AFFAIRS---WILEY