和善 发表于 2025-3-21 18:08:49

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施魔法 发表于 2025-3-21 21:37:37

Bo Edvardsson,Bård TronvollProvides a cutting-edge exploration of the field, laying out guidelines for future research.Explores service management‘s relationship to a changing technological landscape.Illustrates theory with rea

南极 发表于 2025-3-22 01:12:28

978-3-030-91830-9The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerl

fertilizer 发表于 2025-3-22 07:24:25

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Interlocking 发表于 2025-3-22 09:41:24

https://doi.org/10.1007/978-3-030-91828-6Service system; Service innovation; Service operations; Quality Management; Healthcare; transformation; in

famine 发表于 2025-3-22 14:56:30

Book 2022rs who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as “a set of organizational competencies for enabling and realizing value creation through ser

没花的是打扰 发表于 2025-3-22 17:31:27

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含糊 发表于 2025-3-22 21:48:23

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内阁 发表于 2025-3-23 03:00:30

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freight 发表于 2025-3-23 07:44:16

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