统治人类 发表于 2025-3-30 11:28:56
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A Simulation and Gamification Approach for IT Service Management Improvemento build a simulation model of the process to improve that enables IT managers to assess the process performance and analyze the effects of changes in the process before their implementation in the organization; and (b) to gamify the model simulation experimentation to increase IT managers motivationPtosis 发表于 2025-3-30 23:50:55
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A Maturity Model for Integrating Agile Processes and User Centred Designe specifics, activities, success factors and challenges identified within the Agile User Centred Design Integration domain. The model provides a set of dimensions, processes, and practices that act as a road map for successful AUCDI as well as a diagnostic tool to assess an organisation’s capability