Jefferson 发表于 2025-3-21 19:50:50

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爱得痛了 发表于 2025-3-21 23:37:15

Analyzing an Ecosystem for Complex Consumer Servicess. This paper outlines a consumer-oriented business ecosystem by describing its actors, primary roles, and the value exchanges between them, as well as, illustrates the structural leverage points relevant for the development and growth of such an ecosystem.

Yourself 发表于 2025-3-22 03:34:51

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Inculcate 发表于 2025-3-22 07:32:31

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jaunty 发表于 2025-3-22 12:42:14

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intricacy 发表于 2025-3-22 14:45:44

A Proposal of a Visualization Method for Service Ideas Using Paper Card Based-Fieldworkp fieldwork”. We applied the proposed method to two workshops, and confirmed that a total of 118 people successfully visualized their ideas in a short time using the proposed method. This study details the procedure of visualization, and shows that the proposed method assists in developing master plans and future visions.

粗糙 发表于 2025-3-22 19:06:48

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SPURN 发表于 2025-3-23 00:56:08

0302-9743 from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design..978-3-319-61239-3978-3-319-61240-9Series ISSN 0302-9743 Series E-ISSN 1611-3349

Calculus 发表于 2025-3-23 01:36:44

Shift Scheduling to Improve Customer Satisfaction, Employee Satisfaction and Management Satisfactionit is required to make a balanced plan. Therefore shift scheduling problem is modeled as multi-objective optimization problem so as to improve CS, MS, ES and formulated as a set cover problem. Finally, relationship of CS, ES, MS and method to create shift schedule to improve them are discussed based on numerical experiments.

dissent 发表于 2025-3-23 07:10:53

An Economic Lab Experiment for the Best Offer and Approval in Face-to-Face Service Interaction Situat offer. It was also observed that, regardless of whether the interaction was conducted face to face or anonymously, if the subject playing the role of the customer exhibited a low level of tolerance for falsehood, he or she was less likely to accept offers.
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查看完整版本: Titlebook: Serviceology for Services; 5th International Co Yoshinori Hara,Dimitris Karagiannis Conference proceedings 2017 Springer International Publ