材料等
发表于 2025-3-28 15:14:29
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向前变椭圆
发表于 2025-3-28 20:03:31
application. Next, use of DIKW for improving the conduct of ITSM Service Desk activity is evaluated and discussed. Typical Service Desks stop at support of work with a known errors database, automating at a knowledge level of work. A case study shows how an incident knowledge management database to