Abjure 发表于 2025-3-23 09:46:01
,The First Stage of the Script’s Career: Production of the Master Script,t-management responsibilities and goals. This entails not only the different activities involved in composing a script but also the various sources and materials that go into the process of script drafting or complement the final product. Woydack highlights the expectation of accountability as an ofcognizant 发表于 2025-3-23 15:20:25
,The Second Stage in the Script’s Career: Adaptation of the Master Script,he call center and their team leaders face when they conduct monitoring and train agents in using a script. The innovative methodological framework of institutional transpositional ethnography reveals complexities of the corporate hierarchy and the diverse subjectivities within the company. WoydackEWE 发表于 2025-3-23 21:22:16
http://reply.papertrans.cn/59/5867/586673/586673_13.png修正案 发表于 2025-3-23 22:31:52
http://reply.papertrans.cn/59/5867/586673/586673_14.png减少 发表于 2025-3-24 04:53:23
978-3-030-06639-0The Editor(s) (if applicable) and The Author(s) 2019AMBI 发表于 2025-3-24 06:35:18
http://reply.papertrans.cn/59/5867/586673/586673_16.png繁忙 发表于 2025-3-24 12:14:50
Johanna WoydackProvides a linguistic ethnography of institutional texts in a multilingual call center.Explores key issues in the contemporary workplace including conditions of employment, recruitment, standardizatioDecline 发表于 2025-3-24 15:04:52
Communicating in Professions and Organizationshttp://image.papertrans.cn/l/image/586673.jpginnate 发表于 2025-3-24 20:05:18
https://doi.org/10.1007/978-3-319-93323-8multilingualism; workplace discourse; linguistic ethnography; Institutional ethnography; workplace stand异端邪说下 发表于 2025-3-24 23:11:35
Standardization and Agency Intertwined,ces that move across these levels, she transcends analyses of call centers and their labor as standardization by offering a humane perspective on productive goal-oriented agency that is compliant yet transformative, structurally sound yet innovative in practice.