法令
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刺激
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使人烦燥
发表于 2025-3-22 01:05:52
Positioning the research subject, “service revolution”. Since then, the service sector has continued to grow and the Western countries have become service economies. Such service economies are characterized by the fact that more than half of the gross national product is produced in the service-sector (Fuchs, 1968).
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Handling Customer Disconfirmations978-3-322-95410-7Series ISSN 2628-7366 Series E-ISSN 2628-7374
emission
发表于 2025-3-23 05:37:20
2628-7366 e reactions by frontline service providers can decrease the likelihood of customer disconfirmation and sometimes even convert a disconfirming event into a memorable, satisfying encounter for the customer. In order to design operating policies and training strategies to properly handle disconfirmatio