Submitted on: 28 March 2011.
Revised on: 01 July 2011.
Accepted on: 29 July 2011.
___________________Brazilian Journal of Operations & Production Management
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Submitted on: 31 December 2014.
Revised on: 11 March 2015.
Accepted on: 30 April 2015.
___________________Brazilian Journal of Operations & Production Management
Submitted on: 29 March 2023.
Revised on: 14 July 2023.
Accepted on: 03 August 2023.
___________________Brazilian Journal of Operations & Production Management
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