Accolade
发表于 2025-3-25 03:46:10
Conclusions and Implications,standing of the cross-cultural similarities and differences found among the three languages under consideration. All such findings may have implications for improvement of customer service in small businesses and the training of assistants, clerks, call centre operators and learners of the three lan
enumaerate
发表于 2025-3-25 09:59:47
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EWE
发表于 2025-3-25 12:59:29
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MENT
发表于 2025-3-25 16:01:45
Wie Sie Ihre Vertriebsziele richtig steckeny have been asked for, as in the examples described in Chapter 3. This chapter deals with responses that have been extended right after a first response has been provided. In particular a distinction will be made between:
Expertise
发表于 2025-3-26 00:01:57
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Bravado
发表于 2025-3-26 02:31:30
Simple Response Format to the Request,lysis will be based on structural complexity and will look at the different formats of response used by Rs in the corpus. The first format of response presented is the less complex. No distinction was made between satisfaction and non-satisfaction of the request.
乐意
发表于 2025-3-26 07:44:24
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FEMUR
发表于 2025-3-26 11:43:51
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aggravate
发表于 2025-3-26 14:38:38
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很像弓]
发表于 2025-3-26 17:34:12
Mehr Erfolg im Technischen Vertriebuch relationships and the care taken of the customers. This study aims at investigating service encounters on the telephone in English, German and Italian from a conversation analysis (CA) perspective. Since the beginnings of CA, telephone calls have been widely researched. At the beginning, studies