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Introduction,xercise. Besides offering an overview of how the chapters are organized, it covers the origin of the “Process Tangram” and the associated “tans.” The “tans” transformation program, triggers, goals, tools and techniques, culture, communication, and success factors are joined together to enable a uniq斜坡 发表于 2025-3-27 03:18:59
Transformation Program, Triggers, Goals, and Tools and Techniques,al dynamics propels organizations to look for a mechanism to not only reach the desired state but also to create and maintain the capability to do so. This requires a transformation which involves the process of transformation itself as well as complete changes in terms of value add or utility. ProcFree-Radical 发表于 2025-3-27 06:30:11
Culture and Communication,al in the “Process Tangram.” Transformation requires people to adapt to the changing environment. Culture and communication help in achieving the same. Culture is divided into value system, organization structure, motivation, change management, conflict management, and capability development. Commun检查 发表于 2025-3-27 09:55:58
Success Factors,success factors covered in this chapter are leadership commitment, clear strategy and vision, value focus, quality, innovation, speed, process orientation, portfolio management approach, adequate funding, cross-functional teams, flexible IT architecture, MIS, and knowledge assets. This chapter provigroggy 发表于 2025-3-27 15:09:23
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Change Management,ement is the means to do so. Organizations should have a culture of openness to embrace change. Change management is complex and ambiguous and requires agility like never before. There is no one rule for success, yet there are models that can be looked upon for guidance while embarking on a change i丰满中国 发表于 2025-3-27 23:20:21
Managed Services: A Case of Business Process Transformation?,hus enabling them to focus on tactical and strategic aspects. The radical speed of change in business and technology, coupled with the demands of the customer, makes managed services very useful for operators. In this chapter, “managed services in telecom” is evaluated for a fictitious telecom operaPseudoephedrine 发表于 2025-3-28 02:19:55
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