脆弱吧
发表于 2025-3-25 06:11:53
,Friend or Foe? An Exploratory Analysis of Employees’ Attitudes Towards Self-Service Technologies,er et al. 2000). Some of these self-service technologies (SSTs), including airline check-in kiosks, automated teller machines (ATMs), and self–check-outs in grocery stores, already are integral to certain service delivery routines (Giebelshausen et al. 2014; Meuter et al. 2000).
积极词汇
发表于 2025-3-25 09:28:27
https://doi.org/10.1007/978-3-031-12326-9ntering a restaurant and being greeted by a friendly waiter, who offers you a table. If it turns out that the atmosphere is not quite to your taste, would you leave the restaurant? In the context of an exploratory study that is reported elsewhere (under review), we spoke to customers who told us the
Gleason-score
发表于 2025-3-25 13:57:08
https://doi.org/10.1007/978-3-031-12326-9e at the same weekend. You assume that you will enjoy Wisconsin more. Which trip will you go on? When Arkes and Blumer (1985) asked their participants, 54% indicated to use the alternative with the higher costs, though they like it less.
鸵鸟
发表于 2025-3-25 17:22:36
https://doi.org/10.1007/978-3-031-12326-9d knowledge (Wasko/Faraj 2000). For companies, online communities present opportunities to enhance their service portfolios (by offering self-service, for example) as well as to provide platforms for customers to interact with each other and fellow business partners (Wirtz et al. 2013). Online commu
homocysteine
发表于 2025-3-25 20:05:13
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CUMB
发表于 2025-3-26 00:43:16
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不要不诚实
发表于 2025-3-26 08:11:14
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Kinetic
发表于 2025-3-26 09:20:49
https://doi.org/10.1007/978-3-319-96439-3hen Debatte dazu. Nachhaltigkeit im Unternehmenskontext (.) wird dabei als die Verantwortung und das Commitment eines Unternehmens verstanden, seine ökonomische Existenz langfristig zu sichern und dabei gleichzeitig zu ökologischem Gleichgewicht und sozialer Gerechtigkeit beizutragen (Montiel/Delgad
赔偿
发表于 2025-3-26 15:47:51
https://doi.org/10.1007/978-3-319-78399-4ed by other, unfamiliar customers present at the time of service creation (e.g. Brack & Benkenstein 2012; 2014; Martin 1996). Taking other customers’ influence into account serves as background of the customer-to-customer (C2C) interaction field of research (Miao 2014; Verhoef et al. 2009). Especial
发起
发表于 2025-3-26 18:48:13
https://doi.org/10.1007/978-3-319-78399-4er et al. 2000). Some of these self-service technologies (SSTs), including airline check-in kiosks, automated teller machines (ATMs), and self–check-outs in grocery stores, already are integral to certain service delivery routines (Giebelshausen et al. 2014; Meuter et al. 2000).