扩张 发表于 2025-3-23 12:55:31
ITIL Service Lifecycle,ganizations learned the art of IT service management through trial and error. The practices that worked were continued forward, and these successful practices and activities laid the foundation for the ITIL as we know it today.ungainly 发表于 2025-3-23 17:45:52
Service Operations,le phase. The customer always tends to remember service operations over all other phases as his interactions mostly happen in this area. The service provider also bills the maximum amount of the total contract in the operations phase. Yet, this is not the best place to put your money, although the mAGOG 发表于 2025-3-23 21:32:12
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on certification.Obtain a deep-rooted understanding of ITIL topics and not textbook knowledge.Prepare for the ITIL Foundation examination.Sort out career-related queries and decide whether ITIL will aid your career.Who This Book Is For.IT professionals from the IT services industry are the primary audience. .978-1-4842-2164-8转换 发表于 2025-3-24 02:22:35
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Abhinav Krishna Kaiser 2017会议 发表于 2025-3-24 15:31:14
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Luís Soares Barbosa,Maria Helena MartinhoITIL is a de facto standard for IT service management. However, service management per se is based on certain management basics that need to be well understood before I start to explain the specifics.看法等 发表于 2025-3-25 03:09:53
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