Submitted on: 28 August 1998.
Revised on: 04 December 1998.
Accepted on: 28 January 1999.
___________________JOURNAL OF CONSUMER AFFAIRS---WILEY
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Submitted on: 19 May 2002.
Revised on: 12 June 2002.
Accepted on: 19 July 2002.
___________________JOURNAL OF CONSUMER AFFAIRS---WILEY
Submitted on: 05 August 1998.
Revised on: 12 October 1998.
Accepted on: 20 November 1998.
___________________JOURNAL OF CONSUMER AFFAIRS---WILEY
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Submitted on: 16 May 2023.
Revised on: 16 July 2023.
Accepted on: 07 September 2023.
___________________JOURNAL OF CONSUMER AFFAIRS---WILEY
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