Submitted on: 09 September 2000.
Revised on: 09 November 2000.
Accepted on: 08 December 2000.
___________________International Journal of Information Systems in the Service Sector
Submitted on: 27 September 2019.
Revised on: 13 January 2020.
Accepted on: 08 February 2020.
___________________International Journal of Information Systems in the Service Sector
Submitted on: 10 June 2015.
Revised on: 18 July 2015.
Accepted on: 25 August 2015.
___________________International Journal of Information Systems in the Service Sector
Submitted on: 08 December 2018.
Revised on: 22 March 2019.
Accepted on: 04 April 2019.
___________________International Journal of Information Systems in the Service Sector
Submitted on: 17 May 2011.
Revised on: 07 August 2011.
Accepted on: 12 September 2011.
___________________International Journal of Information Systems in the Service Sector
Submitted on: 16 September 2003.
Revised on: 13 October 2003.
Accepted on: 14 November 2003.
___________________International Journal of Information Systems in the Service Sector
Submitted on: 08 September 2009.
Revised on: 06 January 2010.
Accepted on: 01 February 2010.
___________________International Journal of Information Systems in the Service Sector
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Submitted on: 09 February 2023.
Revised on: 10 March 2023.
Accepted on: 13 April 2023.
___________________International Journal of Information Systems in the Service Sector
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